My IDEAS column on Japan's deficient digital domains for Rest of World
[I broke my shoulder a couple of months ago and that slowed output considerably. Am on the mend now.] Japan once led global tech innovation. How did it fall so behind? When I first moved to Japan in the late 1990s, Japan’s technological achievements were envied. In 2001, at a book launch in New York, I recorded a video of fellow revelers on my Japanese cell phone. The model had just been released: a squared-off clamshell of sparkly maroon plastic, with an impressive color screen and emoji-like graphics. I emailed the video instantly to publishing friends in Tokyo, which was then home to the world’s second-fastest internet speeds. They responded just a few minutes later, flashing victory signs. My friends in New York cooed as if we’d just watched a new moon landing. But almost exactly twenty years later, vast regions of Japan’s digital universe are stuck in the early aughts. Online banking, airline booking, major newspapers, you name it: Services that have been streamlined by the digita...
