My op-ed on why Japan's vaccine rollout has been so slow
Japan's obsession with perfection is an Olympic-sized problem W hen clockwork does not work Japan is world-famous for its punctual and efficient customer service, and for most of the pandemic—with the country under varying states of emergency—this has been a godsend. Food deliveries arrive at your door, hot and hermetically sealed, up to 10 minutes earlier than promised. Packages sent from every corner of the country are handed to you the following morning by gloved couriers. Convenience stores really are convenient—located everywhere, well-stocked, impeccably sanitized and open 24/7, even in the smallest towns. In Tokyo, public clocks are ubiquitous. While it is true that you can set your watch to the departures and arrivals of Japan's trains, from the high-speed shinkansen to more humble commuter rails and subways, you do not really need a watch here. Yet now, when Japan does need to keep pace with global vaccinations just two months before the start of the 2020 Tokyo Olympi...